Fair, transparent pricing. Free opens it, paid fixes it.

BigXL never communicates with a licence server—that is the strict offline guarantee the software is built upon. Each paid key is cryptographically signed against your computer's native hardware identifier (read in Settings → Licence). One key is one seat. When purchasing 10 or 50 seats, IT receives a single batch bundle file containing all keys that can be pushed to all machines at once.

When you purchase BigXL Enterprise, you automatically receive 1 bonus seat for every 10 seats ordered. For example: order 10 seats and receive 11 keys (saving $99); order 20 seats and receive 22 keys (saving $198); order 50 seats and receive 55 keys. The extra seats are generated directly into your batch file.

A hardware replacement never costs you a licence. Each paid seat includes 3 instant, free machine key migrations per year through our self-service activation page. Enter the new machine's identifier, and a replacement key is minted immediately.

Yes. BigXL includes a built-in 7-day trial of every single paid feature (Pro and Enterprise). The trial starts when you click 'Start my seven days' in Settings, not when you install, so you have plenty of time to test on your own largest and messiest files. No credit card is required.

We offer a 14-day, no-questions-asked money-back guarantee. If BigXL doesn't handle your files or doesn't fit your workflow, email support@bigxl.app within 14 days of purchase or use the link in your receipt, and you will receive a full refund.

Payments are processed securely via Lemon Squeezy acting as Merchant of Record. They automatically calculate and remit sales tax and EU/UK VAT, and provide standard B2B tax receipts and invoices suitable for corporate expensing and procurement.

Zero. BigXL has no network code. Files are read directly from your local drive. The DuckDB query engine runs locally, and the ⌘J language model runs completely on your CPU. We literally cannot see your files or query results.